Podcasts & webinars
Episode 2
Season 1
Episode 2
Making a Lasting Impact: The Rockstar Performance Method with Mark Harman
Speaker Bio
Mark J. Harman
Founder, Rock Star Performance Coaching | Author | Global Keynote Speaker
Mark is a globally recognized leadership coach and transformation strategist, known for blending metrics and behavior in a performance model used across Fortune 500 companies. He’s helped sales, service, and operations teams unlock consistent, measurable improvement.
Raja Jain
CCO, CogentHubCX.AI | CX Futurist | AI Strategy Leader
With a background in telecom, consulting, and customer intelligence, Raja brings sharp insight into what it takes to build scalable, human-centric customer experience in a digital world.