Our vision gives us direction; our values keep us grounded
To deliver impactful customer experience by combining human brilliance and AI, becoming a hub for transformative CX solutions and services.
About Us
Driving impact across industries
We partner with forward-thinking businesses across industries to deliver tailored CX solutions and services that drive results. Whether you're in telecom, retail, healthcare, travel, or finance, our scalable, AI-powered solutions are designed to meet the unique challenges of your sector, improving efficiency, enhancing customer satisfaction, and enabling sustainable growth.
AI-powered omnichannel CX solutions engineered for your growth
Our services and solutions are designed to solve real business challenges — with the right mix of people, process, and intelligent technology. Whether it's enhancing CX, driving operational efficiency, or building digital maturity, we deliver measurable impact at every stage.
Explore Our Services
Delivering value through outcome-focused execution
0x
rise in direct bookings for hospitality client
~0%
growth in per-advisor sales for leading telecom player
Up to
0%
cost savings for edtech brand
0%
improvement in CSAT and 41% boost in first contact resolution (FCT) for aviation client
Trusted by clients worldwide
Thank you for the unwavering support you’ve provided us over the years
Strategy Director, UK-based TelecomCogentHub has been a partner in the true sense of the word.
VP Operations, UK-based Corporate Dental CareHas been a game-changer … CogentHub sets a good standard for what a high-performing BPO should be.
Director of Partner Relations, US-based Law FirmOur culture
A culture that champions people and performance
At CogentHub, culture isn't just an idea; it’s how we operate. We foster an environment where people thrive and perform at their best. Our diverse, multilingual teams are united by shared values, a sense of purpose, and a commitment to continuous improvement.
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